FAQ'S

WHAT ARE RESEARCH COMPOUNDS? 

Research compounds are materials supplied for scientific, analytical, and educational laboratory research. They are labeled For Research Use Only and are not intended for human or animal consumption, medical use, or therapeutic applications.

ARE YOUR PRODUCTS THIRD PARTY TESTED? 

Yes. Every research peptide from Altura Peptides includes a Certificate of Analysis (COA) from trusted third-party analytical labs, verifying both purity consistency and quality. Additionally, we conduct frequent random batch testing for USP endotoxin levels to ensure each product meets rigorous quality standards for research use.

Each one of our products is issued a QR code linking directly to their respective COA. Contact us for details. 

WHAT REGULATIONS APPLY TO YOUR PRODUCTS? 

Our products are classified as research-grade compounds and are not regulated as drugs, supplements, or food products. They are sold exclusively for laboratory, analytical, and educational research purposes under applicable federal and state guidelines.

I RECEIVED MY PRODUCT AND IT IS NOT LIQUID. WHAT DO I DO? 

Most of our products are shipped in a lyophilized (freeze-dried) state. This means the compound will appear as a dry powder or solid “cake” inside the vial — this is normal.

Lyophilized products require reconstitution with bacteriostatic water before use in research settings. Bacteriostatic water is available on our website for purchase.

WHAT DOES LYOPHILIZED MEAN? 

Lyophilization is a preservation process used to remove moisture from sensitive compounds while maintaining their structural integrity. The procedure involves:

  1. Rapidly freezing the compound
  2. Exposing it to a vacuum
  3. Removing remaining moisture through sublimation (where ice converts directly into vapor without becoming liquid)

This process helps protect the stability and integrity of moisture-sensitive research materials.

HOW ARE ORDERS PACKAGED AND SHIPPED? 

Orders are securely packaged in padded, tamper-evident containers and shipped via UPS. We offer same-day shipping for orders placed before the daily processing cutoff. Tracking information is emailed once your order ships.

SHOULD I BE CONCERNED ABOUT DEGRADATION WHILE MY PRODUCTS ARE IN TRANSIT? 

Lyophilized peptides are highly stable during transit. The freeze-drying process removes moisture, which is the primary cause of degradation. Short-term exposure to ambient temperatures during shipping does not significantly affect product integrity.

I ENTERED THE WRONG SHIPPING ADDRESS. WHAT SHOULD I DO? 

Contact us immediately at CONTACT@ALTURAPEPTIDES.COM. If your order has not yet shipped, we can update the address. Once shipped, address changes may not be possible.

WHAT DOES FOR RESEARCH USE ONLY MEAN? 

"Research use only” indicates that products are supplied solely for laboratory research and analytical purposes. They are not intended for human or veterinary use, diagnostics, therapeutics, or any clinical application.

HOW SHOULD I STORE THESE PRODUCTS UPON ARRIVAL? 

Store lyophilized peptides at −20 °C for long-term storage, though 2–8 °C is acceptable for short periods. Reconstituted solutions should be stored at 2–8 °C and used promptly. Avoid repeated freeze-thaw cycles.